3777bd Privacy Policy
Your personal information is very important to us. This policy explains in detail how 3777bd collects, uses, and keeps your information secure.
Introduction
3777bd ("we", "us", or "the platform") operates a trusted online gaming service for users in Bangladesh. When you use our website https://3777bd.cam, we process certain information about you. This Privacy Policy ("Policy") has been created to ensure complete transparency about how that information is collected, used, stored, and protected.
By using this site, you are considered to have accepted the terms described below. If you disagree with any part of this policy, please refrain from using our platform.
01Definitions and Scope
The meanings of some key terms used in this policy are clarified below:
- Personal Information: Any information that can directly or indirectly identify you — such as your name, mobile number, email address, date of birth, and so on.
- User: Any person who has registered on or is browsing the 3777bd platform.
- Cookie: A small data file stored on your device by a website.
- Third Party: Any organisation or individual outside of 3777bd.
This policy applies to all users who use the 3777bd website, mobile site, or related services.
What Information We Collect
02Types of Information Collected
3777bd collects two types of information:
a) Information you provide directly
- At registration: full name, mobile number, email address, date of birth, and preferred username.
- For identity verification: National ID (NID), passport, or other government-issued identification details.
- Financial transaction details: bKash, Nagad, Rocket, or Upay account numbers and transaction records.
- Support requests: the content of communications sent via live chat or email.
b) Information collected automatically
- IP address and device type (mobile, tablet, or desktop).
- Browser version and operating system.
- Time spent on the site, pages viewed, and link click history.
- Session information via cookies and local storage.
- Referral source (where you came from before arriving at our site).
03Cookie Policy
3777bd uses cookies to keep the website running smoothly and to improve your experience. We use the following types of cookies:
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your language preferences and account settings.
- Analytics Cookies: Collect information anonymously to understand user behaviour on the site.
You can disable cookies from your browser settings, but doing so may limit some functionality of the site.
Purpose of Using Information
04Why We Use Your Information
3777bd uses your information only for the following legitimate purposes:
- Account Management: To complete registration, login, and account verification processes.
- Financial Transaction Processing: To manage deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. Minimum deposit is ৳300 and minimum withdrawal is ৳1,000.
- Service Improvement: To improve the gaming experience, navigation, and technical performance.
- Fraud Prevention: To detect and prevent unauthorised access, money laundering, and suspicious activity.
- Customer Support: To provide assistance via live chat and email.
- Regulatory Compliance: To comply with applicable laws and regulations.
- Promotional Communications: To inform you about bonuses, promotions, and updates with your consent.
05Legal Basis for Processing Information
3777bd processes your information on the following legal grounds:
- Contractual Necessity: Processing information that is essential to provide the service.
- Legal Obligation: Meeting KYC, Anti-Money Laundering (AML), and other regulatory requirements.
- Legitimate Interests: Preventing fraud and ensuring the security of the platform.
- Consent: Based on your explicit consent in the case of marketing communications.
Data Sharing and Disclosure
06When Information Is Shared with Third Parties
We never sell your personal information. However, certain information may be shared in the following circumstances:
- Payment Processors: With bKash, Nagad, Rocket, Upay, and banking partners — only the information necessary to complete a transaction.
- Technology Service Providers: Contracted partners for hosting, cybersecurity, and analytics services — who are bound by confidentiality agreements.
- Game Providers: Gameplay data with providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming, and Ezugi — for the purpose of service delivery only.
- Legal Authorities: To government authorities pursuant to a court order or valid legal demand.
- Corporate Transactions: In the event of a merger or acquisition — and in such cases this policy will continue to apply.
Data Security Measures
07Security Technologies and Practices
3777bd uses the latest technology to protect your information. Our security infrastructure includes:
- SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted.
- Password Hashing: Your password is never stored in plain text — only a cryptographic hash is stored.
- Two-Factor Authentication (2FA): Optional 2FA to enhance account security.
- Firewall and DDoS Protection: To keep the server infrastructure secure.
- Regular Security Audits: To identify and address potential vulnerabilities.
- Minimum Data Access Policy: Only authorised personnel can access specific information.
While we strive to ensure the highest level of security, no method on the internet is 100% impenetrable. We therefore encourage you to keep your password confidential and to log out after using an unfamiliar device.
08Data Retention Period
We retain your information for the following periods based on necessity:
- Active Accounts: All information is retained for as long as the account remains active.
- Transaction Records: Retained for a minimum of 5 years in accordance with financial regulations.
- KYC Documents: For the period required by legal obligations.
- Inactive Accounts: For the period prescribed by applicable law even after the account is closed.
Once the specified retention period has ended, we securely delete or anonymise your information.
Your Rights and Controls
09Your Rights Regarding Personal Information
Every user registered with 3777bd enjoys the following rights:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to correct inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of certain information within the limits of legal obligations.
- Right to Restrict Processing: The right to request that the use of your information be limited in certain circumstances.
- Right to Object: The right to opt out of marketing communications at any time.
- Right to Portability: The right to receive a copy of your information and transfer it.
To exercise these rights, contact us via live chat or at [email protected]. We aim to respond to your request within 30 business days.
10Opting Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you can opt out in any of the following ways:
- Go to your account settings and change your marketing preferences.
- Email [email protected] and request to opt out.
- Let our support team know via live chat.
Even after opting out, essential communications related to transactions and security will continue.
Protection of Minors
11Age Verification Policy
3777bd provides services exclusively to adults aged 21 and above. Age verification is mandatory during the registration process. If we learn that a minor has created an account, we will immediately close that account and delete the information collected.
If a parent or guardian suspects that their child is using this platform, please contact us immediately via live chat or at [email protected].
Policy Changes and Updates
12Process for Updating the Privacy Policy
3777bd may periodically update this privacy policy in response to service improvements, new legal requirements, or technical changes. When changes are made:
- The updated policy will be published on this page and the "Last Updated" date at the top of the page will be changed.
- For significant changes, registered users will be notified by email or via a notification on the platform.
- Continued use of the platform after changes are published will be considered acceptance of the updated policy.
We therefore recommend visiting this page regularly.
13Links to Other Websites
The 3777bd platform does not contain links to third-party websites. If any game provider links are added in the future, their own privacy policies will apply, and you are advised to read their policies before visiting those sites.
Contact Us
14Privacy-Related Inquiries
Our dedicated support team is always ready to help with any questions or concerns about your personal information, this privacy policy, or your rights.
Privacy Support
Contact us for data protection, account information, or exercising your rights
24/7 Live Chat Support available in Bengali
15Applicable Law and Jurisdiction
This privacy policy is governed by applicable law. Any dispute regarding the interpretation or application of this policy will first be resolved through discussion. Our support team is always by your side and committed to resolving any issue promptly.
The Bengali version of this policy shall be considered final and binding.